DEVECTUS FAQs – Answers to Digital Transformation & IT Support Questions

Welcome to the DEVECTUS FAQs—your one-stop resource for quick, clear answers about our digital transformation consulting, IT support services, and bespoke software solutions. Here you’ll find practical guidance on everything from response times and project workflows to pricing models and data security standards. If you don’t see your question listed, reach out via our contact page and a DEVECTUS specialist will be happy to help.

Do you offer support and maintenance?

Yes. We provide optional ongoing support plans tailored to your needs, including updates, bug fixes, and performance optimisation.
How do you manage projects?

We use agile methodologies, providing regular updates and working closely with you throughout the development cycle. Our process includes discovery, design, development, testing, and deployment.
Do you sign NDAs or contracts?

Absolutely. Your ideas and data are protected. We offer NDAs and professional contracts for every project.
Who do you work with?

We work with businesses of all sizes—from startups to established enterprises—who are looking for smart, efficient, and scalable digital solutions.
What does DEVECTUS do?

DEVECTUS is a technology company based in Melbourne CBD, Australia. We specialise in custom software development, AI-powered phone assistants, mobile and web app solutions, and design automation services tailored to your business needs.
What is your AI phone assistant?

It’s a smart virtual receptionist trained specifically for your business. It can answer calls 24/7, speak over 50 languages, respond to customer queries, take messages, and even summarise conversations and send them via email.
Is there a free trial?

Yes, we offer a 1-month free trial including a dedicated landline, full setup, and email summaries.
Can I customise the assistant for my business?

Absolutely. We train the assistant based on your services, location, brand tone, and FAQs, so it sounds like a natural extension of your team.
How much does a typical software project cost?

Costs vary based on the project scope, features, and complexity. We offer a free initial consultation to understand your needs and provide a transparent quote.
Can you integrate AI or automation into my current system?

Yes. We specialise in smart integrations, whether it's AI-driven analytics, automation workflows, or enhancing your legacy systems.
Do you build both mobile and web applications?

Yes. We design and develop custom mobile apps (iOS & Android) and responsive web platforms that are user-friendly, scalable, and secure.
Where is DEVECTUS based?

We’re proudly based in L33/385 Bourke St, Melbourne, VIC 3000, and serve clients locally and globally.
How can I get started?

Just contact us for a free consultation, or email us at sales@devectus.com.au.