Donova – Your AI Phone Assistant for Smarter, Multilingual Call Handling
DEVECTUS AI Phone Assistant is your always-on virtual receptionist, answering calls 24 × 7 in your brand voice, capturing every caller detail and emailing instant summaries. Powered by the DEVECTUS AI Phone Assistant platform, it ensures you never miss a lead or service request again.
Donova is DEVECTUS’ flagship AI Phone Assistant, built to ensure you never miss a customer call. Trained on your exact products, services, and brand voice, Donova responds 24 × 7 with a natural, empathetic tone, captures caller details, and emails concise conversation summaries straight to your inbox.
Proudly developed and supported in Australia, Donova delivers:
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Human‑like, personalised conversations – advanced speech models create genuine, comforting interactions that boost satisfaction and loyalty.
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24/7 availability & peak‑time scalability – manage high call volumes efficiently without increasing headcount.
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Integrated CRM data capture – caller information and context sync directly to your systems for seamless follow-up.
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Automated FAQs & product expertise – deliver consistent, accurate answers to common questions, freeing your team for more complex tasks.
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Real‑time analytics – dashboards track call volume, sentiment, wait times, and more, helping you make data-driven decisions.
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Enterprise‑grade security & full configurability – control what Donova knows, adjust it as your business evolves, and keep sensitive data protected.
Backed by a 100% Australian support team, this advanced phone assistant helps reduce costs, improve lead capture, and enhance your brand’s professional image—all while keeping you in control of the experience.